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THE ROLE OF MASS MEDIA IN SHAPING THE SOCIAL IMAGE OF CIVIL SERVANTS

civil service, civil servant, social image, mass media, media, public opinion, transparency, digital media.

Authors

  • Xurshida HASANOVA Mustaqil tadqiqotchi, O‘zbekiston Respublikasi Prezidenti huzuridagi Davlat siyosati va boshqaruvi akademiyasi , Uzbekistan

The article examines the role of mass media in shaping the social image of civil servants. It analyzes the main components of a civil servant's image, including professional competence, personal qualities, and relations with citizens. The article highlights the functions of mass media in informing the public, ensuring transparency, creating a positive image, encouraging development through criticism and analysis, and establishing communication between the state and society. Traditional and digital media, the influence of bloggers, one-sided information coverage, fake news, and media literacy issues are also considered. Recommendations for improving the image of civil servants are proposed.