NORMS OF SPEECH ETIQUETTE
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This work proves that speech occupies a huge part of our lives. All people have to influence others, but the ability to influence
features is important when success depends on the ability to clearly express your thoughts, to convince others of the correctness
of your point of view. An active, responsible life position allows you to improve the ability to simultaneously know, think, be
able to express your thoughts, prove and defend your own opinion. In this, a person is helped by the language and culture of
speech - the beginning of all beginnings.
1. Akishina A.A., Formanovskaya N.I. Russian speech etiquette. Practice of polite verbal communication.
2. Ksenchuk E. V., Kiyanova M. K. Technology of success.
3. Formanovskaya, N. I. Speech etiquette and culture of communication.
4. Yanyshev V. E. Speech and etiquette.
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