QUALITY OF HIGHER EDUCATION FROM STUDENTSʻ PERSPECTIVE
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This research report presents findings from a survey-based study aimed at investigating the perceptions of students on the quality of higher education in Uzbekistan. With the massification of higher education in Uzbekistan, it is crucial to develop and implement mechanisms of assuring and enhancing higher education quality. For this it is first of all important to understand studentsʻ perception of quality in higher education. The research was carried out employing a survey method that was conducted among 177 students of state and private universities in Uzbekistan. The findings of the research suggest that students see the quality of academic staff as the most important determinant of quality in higher education.
Otabek TILAVOLDIYEV, & Hikmatullo URAZBAYEV. (2024). QUALITY OF HIGHER EDUCATION FROM STUDENTSʻ PERSPECTIVE. «ACTA NUUz», 1(1.2), 215–219. https://doi.org/10.69617/nuuz.v1i1.2.986
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2. Allam Z. Studentsʻ perception of quality in higher education: An empirical investigation //Management Science Letters. – 2018. – T. 8. – №. 5. – S. 437-444.
3. Douglas J., Douglas A., Barnes B. Measuring student satisfaction at a UK university //Quality assurance in education. – 2006. – T. 14. – №. 3. – S. 251-267.
4. Gallifa J., Batallé P. Student perceptions of service quality in a multi‐campus higher education system in Spain //Quality Assurance in Education. – 2010. – T. 18. – №. 2. – B. 156-170.
5. Harvey L. Understanding quality //EUA Bologna Handbook: Making Bologna work. – 2006. – T. 1. – №. 1. – B. 1-29.
6. Harvey L., Green D. Defining quality //Assessment & evaluation in higher education. – 1993. – T. 18. – №. 1. – B. 9-34.
7. Hill Y., Lomas L., MacGregor J. Studentsʻ perceptions of quality in higher education //Quality assurance in education. – 2003. – T. 11. – №. 1. – S. 15-20.
8. Hrnjic A. The transformation of higher education: evaluation of CRM concept application and its impact on student satisfaction //Eurasian Business Review. – 2016. – T. 6. – S. 53-77.
9. Narang R. How do management students perceive the quality of education in public institutions? //Quality Assurance in Education. – 2012.
10. Oldfield B. M., Baron S. Student perceptions of service quality in a UK university business and management faculty //Quality Assurance in education. – 2000. – T. 8. – №. 2. – S. 85-95.
11. Raguž M. J., Budimir V., Letinić S. Studentsʻ Perception of Quality in Higher Education: Evidence from the Polytechnic in Croatia //Eurasian Business Perspectives: Proceedings of the 29th Eurasia Business and Economics Society Conference. – Springer International Publishing, 2021. – S. 333-346.
12. Sahney S., Banwet D. K., Karunes S. An integrated framework of indices for quality management in education: a faculty perspective //The TQM journal. – 2008.
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